Support Centre

Find articles, help and advice.

Welcome, Guest Login

Support Center

SCM - How to unlock a user

Last Updated: Nov 16, 2015 02:01PM UTC
If you receive an error when trying to log in to SCM which states the user account is locked, you can follow these steps to unlock the user:

1 > Log into the Bridge Server Admin Console.
2 > At the top of the window there is a toolbar, click on the "Tasks" drop down.
3 > In the drop down you should see "SCM User Unlock". Click this and a new window will open.
4 > In the text box, type the username of the account you wish to unlock and click the unlock button. You should then receive confirmation that this was successful.

Contact Us
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found