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BES - Error in file copy whilst installing piSN

Last Updated: Apr 09, 2014 01:58PM UTC
Affected Releases: BES 3.6.0 0048, 3.6.1 0001, 3.7.0 0005 and earlier builds.

Cause: The directory $PPHOME/Integrations/webapps is incorrectly owned by root instead of ppadmin.

Symptom:
INFO: Copying bin/piSN.war to /opt/ISS/POWERpack/Integrations/webapps/piSN.war
/bin/cp: cannot create regular file `/opt/ISS/POWERpack/Integrations/webapps/piSN.war': Permission denied
ERROR: Error in file copy

Workaround:
As root user: chown ppadmin:ppusers /opt/ISS/POWERpack/Integrations/webapps
Then run the installer again.

Modules Affected:
The following integration installs are affected by this problem
  • piSN
  • piCCR
  • piWS
  • piSD
  • piNNMiDaemon

Solution:
The correct directory ownership has been applied to all future builds of BES 3.6, 3.6.1 and 3.7

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