Support Centre

Find articles, help and advice.

Welcome, Guest Login

Support Center

BES - Invalid characters in XML causing BSD load failure of service views

Last Updated: Oct 09, 2017 03:07PM UTC
If there are any illegal characters or badly formed XML within the service structure, this will cause the HubClient to throw and error and result in service views not displaying in the BSD. If service views are not loading, check the .NET console. If the problem lies with the XML, you will see errors similar to below:

00000249    36.61344910    [7196] ERROR: ViewLoader.OnUnhandledException : Error: Unhandled AppDomain exception caught. CLR forcing termination: True Exception: System.Xml.XmlException: An error occurred while parsing EntityName. Line 1, position 50. 

To resolve this, remove any reserved XML characters from the service structure : Names, Labels etc.

Contact Us
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found