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BES - Web Service issue with BES 3.7.0 0011

Last Updated: Oct 13, 2014 11:22AM UTC
When installing or upgrading to BES 3.7.0 0011 (or lower), some directories do not get copied correctly and need doing so manually. This causing a problem accessing the DashboardAdminService and also restricts communication between BES and ASI. Below are instructions on how to copy the relevant directories. This is resolved in BES 3.7.0 0012+.
  1. Open a shell window to BES and login as ppadmin
  2. cd $PPHOME/eScape/webapps/escapex/WEB-INF/classes
  3. tar -cvpf ilink.tar ilink
  4. cp ilink.tar $PPHOME/eScape/webapps/axis/WEB-INF/classes
  5. cd $PPHOME/eScape/webapps/axis/WEB-INF/classes
  6. tar -xvpf ilink.tar

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