Support Centre

Find articles, help and advice.

Welcome, Guest Login

Support Center

BES - How do I apply a new license to BES?

Last Updated: Aug 24, 2016 04:01PM UTC
To apply a new license to BES, perform the following:
  1. Backup existing $PPHOME/license
  2. As ppadmin, upload the new license file (ensure it is named 'license') to $PPHOME (/opt/ISS/POWERpack). The license file should have the following permissions:

-rw-r--r--  1 ppadmin ppusers    4184 Mar 25  2013 license

There is no need to recycle any BES daemon or message channel, the AlertServer dynamically checks the license file. To check the new license file has been picked up by the AlertServer, you should see the following entry in the $PPLOG/POWERpack_Log, followed by the license details:

20141008 11:21:30 AlertServer: License file changed & updated

You can also view the full license details by issuing the following command as ppadmin:

LicenseDisplay $PPHOME/license

Contact Us
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found