Support Centre

Find articles, help and advice.

 
Welcome, Guest Login

Support Center

BES - SMARTView Max Length of Missed Messages

Last Updated: Jul 30, 2015 03:48PM UTC

Description

Passthrough Alerts have certain imposed character length limits in different part of the BES Product as follows:
  • In the database the 'text' has a limit of 1024 characters are truncated when stored, however in 'Missed Messages' table as accessed by SMARTView the full message is stored.
  • In an Active Alert Display the 'text' has no limit, however if the AlertServer is recycled then active alerts are pulled from the database and as a result will be truncated to 1024 characters
  • In SMARTView, although the entire message content is stored in the database the Missed Messages listing component has a line length limit of 4096 characters so any messages exceeding this are truncated.

Contact Us

desk.com@interlinksoftware.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete