Support Centre

Find articles, help and advice.

 
Welcome, Guest Login

Support Center

Some Alerts Not Displaying In The BSD

Last Updated: Jan 26, 2017 09:49AM UTC
Issue
Some Alerts not displaying in the BSD and the steps in the following article haven't solved the issue: https://support.interlinksoftware.com/customer/portal/articles/1379165-bes---no-alerts-in-dashboard



Errors - These are the errors that will be displayed in the .NET console

17/01/25 13:46:41 ProcessMessages.HandleAlert : Error handling alert:Failed to enable constraints. One or more rows contain values violating non-null, unique, or foreign-key constraints.
17/01/25 13:46:41 ProcessMessages.HandleAlert : Error:   at System.Data.DataTable.EnableConstraints()
   at System.Data.DataTable.set_EnforceConstraints(Boolean value)
   at System.Data.DataTable.EndLoadData()
   at ISS.BES.Dashboard.HubClient.Alerts.AddAlert(DataRow newAlert)
   at ISS.BES.Dashboard.HubClient.ProcessMessages.HandleAlert(String msg)

17/01/25 15:00:37 ProcessMessages.HandleAlert : Error:   at System.Data.DataTable.EnableConstraints()
   at System.Data.DataTable.set_EnforceConstraints(Boolean value)
   at System.Data.DataTable.EndLoadData()
   at ISS.BES.Dashboard.HubClient.Alerts.AddAlert(DataRow newAlert)
   at ISS.BES.Dashboard.HubClient.ProcessMessages.HandleAlert(String msg)


Work Around

Ensure only one Business Service Dashboard is open. If more than one Business Service Dashboard is open at once it can cause some alerts to not be displayed.

Contact Us

desk.com@interlinksoftware.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete