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BES - No SLAs appearing in the BES Reports

Last Updated: Jan 31, 2018 10:41AM UTC
Problem:

When you create SLA's, they might not appear in your SLA reports

Solution:

It is very important that you generate your Profile subscription before exporting it to the BES environment. This can be done in 2 ways.
1. You can simply click generate within the Service Profile Manager



OR

2. You can click: File > Service Profiles > Generate Profile Subscriptions


Once this has been completed, it means that your SLAs will now appear in your SLA Reports

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