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Do I need to be running BES 3.6 to run Reporting 3.6

Mike Smith Mar 16, 2015 12:00PM UTC

Hi There I am running BES 3.5 do I need to upgrade to BES 3.6 to use Reporting 3.6

16 Community Answers

Best Answer
Matthew Sweeney Mar 23, 2015 09:39AM UTC

Hi Mike,

I can't find any mention of Intel systems in the Reporting guide. The minimum system requirements are:

Platform: Sun or IBM system with
• 256MB RAM
• 1GB free disk space

Operating System:
• Solaris version 2.9 or higher
• AIX 5.1 or higher
• Red Hat Enterprise Linux 5.5 or higher

Database:
• DB2 Universal Database Enterprise Edition version 7.1, 8.1.5, or 8.2
• Sybase Adaptive Server Enterprise version 12.5 or higher
• Oracle 9i
• Oracle 10g
• Microsoft SQL Server 2000
• mySQL (As of BES Reporting version 3.5.0 0005)

Third-Party Software:
• Java JDK 1.7 or higher


In terms of the server setup, we have quite a few customers that install the Reporting Server on the BES server, but host the reporting database on a separate server. We have one customer that hosts the reporting database on the same server as BES, but there is plenty of disk space on that BES server to allow this.

The reporting server does not come with a database supplied.

Yes, Postgres is supported if you opt to go with a RedHat Linux OS.

It's hard give a definitive disk size figure, as it all depends on how many alerts you will be sending to the reporting server. One of our customers retains alerts for 1 year, and their database is 25GB. Are you looking at retaining alerts for 3 years? I don't think any of our customers currently retain alerts for that long.

Regards,
Matt

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Up 0 rated Down
Colin Griffiths Mar 16, 2015 12:38PM UTC Interlink Software Agent
Hi Mike,

Not necessarily! You may also need a later version of the ReportingClient for your BES Server.
We would need more specific details to answer the question accurately. The following would be needed:

Verison of BES : cat $PPHOME/Version
Version of AlertServer : AlertServer -v
Version of ReportingClient : ReportingClient -v

Intended version of Reporting to build number level. i.e. 3.6.0 0010?
Up 0 rated Down
Mike Smith Mar 16, 2015 02:09PM UTC
havua405(ppadmin)41% cat $PPHOME/Version
3.5.2 0020
havua405(ppadmin)42% AlertServer -v
@(#) Name:AlertServer Version:3.5.1.94 Date:03 Feb 2007 10:20:00
havua405(ppadmin)43% ReportingClient -v
@(#) Name:ReportingClient Version:3.5.1.8 Date:13 Feb 2008 12:56:00
havua405(ppadmin)44%

I am toying with the RedHat version of the reporting server so the latest I can get away with.

If we need to upgrade BES that is not an issue I will just plan it into the implementation.

Cheers

Mike
Up 0 rated Down
Mike Smith Mar 17, 2015 09:02AM UTC
In addition to the above the documentation stated sparc or intel hardware does the intel mean all x64 processors including AMD
Up 0 rated Down
Matthew Sweeney Mar 17, 2015 09:33AM UTC Interlink Software Agent
Hi Mike,

Are you currently running an older version of reporting? To run Reporting 3.6, the ISS_PR_Action_Table in the reporting database must have 2 extra fields: 'filename' and 'line'. Can you run 'sp_help ISS_PR_Action_Table' from a DBcon session and send me the output? You may need to connect to the reporting database after connecting via DBcon i.e. use <rep_db_name>

Regards,
Matt
Up 0 rated Down
Mike Smith Mar 17, 2015 10:55AM UTC
No We have just purchased reporting so it will be a clean install, I am just looking into some tin to put it on hence the hardware question above
Up 0 rated Down
Matthew Sweeney Mar 17, 2015 11:32AM UTC Interlink Software Agent
Hi Mike,

OK, well a clean install of the 3.6 Reporting will create the correct database tables and entries etc. Apart from that, you will just need the latest ReportingClient. I'll send over the relevant download links shortly, as well as running your hardware query past our Development team. I'll update you shortly.

Regards,
Matt
Up 0 rated Down
Matthew Sweeney Mar 18, 2015 05:05PM UTC Interlink Software Agent
Hi Mike,

Apologies for the delay, please find the 3.6 Reporting Server and ReportingClient download links below:

http://ftp.interlinksoftware.com/interlink/BES/3.6.0/BESRep_3.6.0_0010.tar

http://ftp.interlinksoftware.com/interlink/BES/3.6.0/ReportingClient_3.5.1.15.tar.gz

You can also download our Business Enterprise Server Reporting Guide, which includes the installation instructions:

http://ftp.interlinksoftware.com/interlink/BES/3.6.0/RGS00036.pdf

Let me know if you need anything else.

Regards,
Matt
Up 0 rated Down
Mike Smith Mar 20, 2015 10:09AM UTC
What version of the reporting sever is that download, windows, redhat or solaris?
Up 0 rated Down
Mike Smith Mar 20, 2015 10:20AM UTC
I think I have confused myself can you give me a call when you have chance 02392494239

Cheers

Mike
Up 0 rated Down
Matthew Sweeney Mar 20, 2015 10:25AM UTC Interlink Software Agent
Hi Mike,

The Reporting Server download is for Unix based systems, so should work on both RedHat and Solaris. It will not work on Windows.

Regards,
Matt
Up 0 rated Down
Mike Smith Mar 20, 2015 11:16AM UTC
OK, It states Intel systems does that mean x86 or x64 PC systems with either Intel or amd chipsets processors or just intel.

Does the reporting server software reside on the BES server?
Is the new server just to support the database or does it host the reporting server application.
Does the reporting server come with a database or do I need to supply it.
Can we use postgres if we go the redhat route.
Up 0 rated Down
Mike Smith Mar 20, 2015 11:21AM UTC
What sort of disk size would I need for 3yrs plus worth of history
Up 0 rated Down
Matthew Sweeney Best Answer Mar 23, 2015 09:39AM UTC Interlink Software Agent
Hi Mike,

I can't find any mention of Intel systems in the Reporting guide. The minimum system requirements are:

Platform: Sun or IBM system with
• 256MB RAM
• 1GB free disk space

Operating System:
• Solaris version 2.9 or higher
• AIX 5.1 or higher
• Red Hat Enterprise Linux 5.5 or higher

Database:
• DB2 Universal Database Enterprise Edition version 7.1, 8.1.5, or 8.2
• Sybase Adaptive Server Enterprise version 12.5 or higher
• Oracle 9i
• Oracle 10g
• Microsoft SQL Server 2000
• mySQL (As of BES Reporting version 3.5.0 0005)

Third-Party Software:
• Java JDK 1.7 or higher


In terms of the server setup, we have quite a few customers that install the Reporting Server on the BES server, but host the reporting database on a separate server. We have one customer that hosts the reporting database on the same server as BES, but there is plenty of disk space on that BES server to allow this.

The reporting server does not come with a database supplied.

Yes, Postgres is supported if you opt to go with a RedHat Linux OS.

It's hard give a definitive disk size figure, as it all depends on how many alerts you will be sending to the reporting server. One of our customers retains alerts for 1 year, and their database is 25GB. Are you looking at retaining alerts for 3 years? I don't think any of our customers currently retain alerts for that long.

Regards,
Matt
Up 0 rated Down
Mike Smith Mar 23, 2015 10:43AM UTC
OK I was confusing Intel and IBM,

So if I have this right,
You run the reporting server on the BES box but store the info in a database on a remote box.

Can the reporting server run on the database server?

The database can be any of the above plus postgres.

As the database can be MS SQL Server the database server can be solaris, redhat or windows but if it is windows you can't run the reporting server on it.

Up 0 rated Down
Matthew Sweeney Mar 24, 2015 09:20AM UTC Interlink Software Agent
Hi Mike,

Yes, you have that all correct. You can run reporting on the same server as BES (and point it to a DB on a different server), or run reporting on the DB server itself.

Yes, reporting can run off any of the databases listed, along with Postgres (our documentation is currently being updated to include Postgres support).

No, the reporting server cannot run on a windows machine, but can be pointed to a MS SQL Server database from it's home unix server.

Let me know if you need any further information.

Regards,
Matthew
Up 0 rated Down
Mike Smith Mar 24, 2015 10:59AM UTC
Thanks Matt

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