The 'help' button in the middle of 'Profile' and 'Log-out' buttons of the BSD admin console towards the top right does not work. We get a http 404 not found error stating:
The requested URL /ppwc/admin_help/ppAdminConsole_csh.htm was not found on this server.
This is the case for all 5 servers where we have newly installed BES (version 3.6.0 0049).
I have performed a search of all filesystems on the Solaris 10 boxes and can find the following (not sure if this is the file that should be loaded from the help button):
Can you please help / advise?
it looks like the subversion export 'optionally' performed as part of the build process has had some form of corruption resulting in an incomplete export and subsequent file movement.
Both the BES 3.6.0 and 3.7.0 builds looks corrupt but BES 3.6.1 looks good.
I've now corrected the corrupted builds.
In terms of correcting your implement i've attached a file to this case: web_admin_help.tar.gz
Please install as follows:
FTP the file to the BES Server as ppadmin user under location $PPHOME/eScape/htdocs/ppwc/admin_help
\rm -fr WebHelp ( My need root access )
tar -xpf web_admin_help.tar
That should resolve your problem.
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